---
title: Stop Square Email Forwarding in Outlook Web App
description: Use this guide if you previously set up Square invoice forwarding from Outlook on the web to Ship.com and now want to turn it off.
---

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# Stop Square Email Forwarding in Outlook Web App

## Use this guide if you previously set up Square invoice forwarding from Outlook on the web to Ship.com and now want to turn it off.

#### Turn off the forwarding rule in Outlook Web App

1. **Sign in to Outlook on the web**  
   Open your browser and log into the same Outlook account where you originally set up the Square → Ship.com forwarding rule.
2. **Open the Rules settings**
   
     - Click the **gear icon (Settings)** in the upper-right corner.
     - At the bottom of the panel, click **“View all Outlook settings.”**
     - Go to **Mail → Rules**.
3. **Find the Square forwarding rule**  
   Look for a rule with a name like **“Ship.com Square Invoice Forwarding”** (or whatever name you chose), and/or:
   
     - **Condition:** From `invoicing@messaging.squareup.com`
     - **Action:** Forward to your Ship.com forwarding address.
4. **Turn the rule off (to pause forwarding)**
   
     - To **temporarily stop** forwarding, **toggle the switch off** next to that rule.
     - Click **Save** if prompted.
5. **Delete the rule (to fully remove forwarding)**
   
     - To **permanently stop** forwarding, select the rule and click the **trash can / Delete** icon.
     - Confirm that you want to delete the rule.
     - Click **Save**.

Once this rule is turned off or deleted, **new Square invoices will no longer be forwarded to Ship.com** from this Outlook Web App account. Any orders already imported into Ship.com will remain there.

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