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Help Center
Getting Started Guide
Getting Started Guide
Guides to get you started setting up your account and how to use the different features of Ship.com
How to use Ship.com
Rewards - Customer Loyalty
How do I customize my Reward Email
How do I manage my Loyalty Program?
Can I turn off or edit my Automatic Rewards Emails?
Can I manually adjust a customer's total points?
How do I set up my Rewards?
Connect - Customer Communications
How do I send a One-Off Campaign email?
Can I get a copy of my customer's tracking emails?
How do I send an email through the Orders and Customers Page?
What is the difference between an Email Campaign and an Automated Email?
Tracking, Invoicing, and More
Ambassador Programs Terms and Conditions
How do I use the Invoicing feature?
What do I do after I buy a shipping label?
Guide to being a Ship.com Ambassador
How do I set up my bank to receive payouts?
What Coverage Is Available If I Don't Buy Insurance? 📦
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