📦 How to Print Your Shipping Labels in Ship.com

🖨️ Supported Printer Types

You can print shipping labels using two main types of printers:

🔹 1. Thermal Label Printers (Best for Shipping Labels)

• Prints directly on 4" × 6" thermal label rolls
• No ink or toner needed
• Faster printing
• Ideal for high-volume shipping

Common models: DYMO 4XL, Zebra ZD420, Rollo, etc.

Thermal printers are preferred because carriers like USPS and UPS expect shipping labels to be 4×6 and compatible with scanners.

🔹 2. Inkjet or Laser Desktop Printers

• Prints on standard letter paper (8.5" × 11")
• Labels can be pre-printed in two 4×6 labels per page or full-page sheets with label templates
• Requires ink/toner
  
  

📥 Choosing the Correct Printer Type in Ship.com

Before buying a label, make sure Ship.com knows what type of printer you’re using:

1. Go to the Purchase Shipping Label screen.
2. At the top, open the printer dropdown.
3. Choose one of these:
   • Normal – Half Page (for regular printers)
   • Thermal – Wide (for 4×6 thermal printers)
   • Thermal – Skinny (for narrow thermal formats)

This tells Ship.com how to format your label correctly.

🖨️ Printing Your Shipping Labels

🌀 Once You Buy a Label

• The label shows up on your screen.
• It’s also saved in the order’s menu.
• You can print it immediately or re-print later.

🔄 How to Re-Print a Label

1. Find the order in your orders list.
2. Click the three-dot menu on the right.
3. Select Re-print Shipping Label.

Re-printing does not charge you again — you’re only charged when the label is first purchased.

📄 Other Printables You May Need

📦 Print Batch Labels

• If you purchased multiple labels at once, use Print Batch to print them together.
  
• You'll find the print icon beside "New Shipment" on your Ship / Orders page, click Print Batch — this prints all selected labels.

🧾 Print Scan Forms (for USPS)

• USPS scan forms are required when printing more than one USPS label at a time.
• Go to the Print button (below your Shipping Balance).
• Choose USPS Scan Form / Manifest.
• This consolidates labels for USPS scanning.

📃 Packing Slips

• From any order, click the three-dot menu.
• Select Print Packing Slip.

❗ Why Labels Sometimes Print Super Small

If your shipping label prints tiny (barcode and text small and unreadable), it’s almost always a paper size setting issue in your printer dialog.

📌 Fix for Thermal Printers

Make sure the paper size is exactly 4" × 6".

🖨️ For DYMO 4XL

1. In the print preview window (before printing), find the Paper Size setting.
2. Choose: 1744907 4 in x 6 in

🖨️ For DYMO Twin Turbo

1. In the print preview, set Paper Size to: 30256 Shipping

🖨️ For Zebra or Other Thermal Printers

1. In print preview, choose 4" × 6" label or 100mm × 150mm (same size).
2. Confirm orientation is Portrait.
3. Set Scale to 100% / Actual Size (not “Fit to Page”).

📌 Always choose the correct paper size before hitting Print — this is the most common fix.

🧠 Thermal Printer Best Practices

✔ Update your printer’s drivers from the manufacturer website.
✔ Use good quality thermal labels — old/damaged rolls may affect print.
✔ Always set the correct label size each time you print.

📌 Quick Tips for Success

✔ Always select the correct label size before printing.
✔ Re-print from the order’s menu if a label fails to print.
✔ Use batch printing for multiple labels.
✔ Use scan forms for USPS shipments with many labels.

🛠️ Common Troubleshooting

• Nothing prints at all → check printer is powered on, plugged in, and selected correctly.
• Printer prints blank labels → check label orientation (face up/down) and clean the print head.
• Wrong label size → confirm paper size in printer settings and print scale is 100%.
• Browser issues → try printing from a different browser (Chrome is recommended).

⚠️ For issues beyond the guidance above (e.g., hardware malfunctions, driver errors, or persistent printing problems), please contact your printer manufacturer for support.