Let's get started by setting you up with the proper Square notifications, and then email forwarding to your Ship.com orders dashboard for your Square orders. Once complete, all new Square invoices will automatically show up in Ship.com.
First, you will need to make sure you have turned on Square email notifications for invoices. You can do this by logging into Square, going to Invoices and then Notifications under Settings on the left. Please verify the following three boxes are checked:
NOTE: Copying/CCing yourself on invoices, or using your email address as the customer's email address, will not work for Ship.com to automatically import your orders.
You will need to get your forwarding address from your Ship.com account to complete setup.
Visit the Outlook "Rules" settings page by clicking the button below. If prompted, log into your Outlook account.
Visit Outlook "Rules" Settings Page
Your screen should look something like this:
Click the "+ Add new rule" link.
Give your rule a name (Ex: "Ship.com Square Invoice Forwarding").
Under "Add a condition", click the dropdown and choose From.
Enter "invoicing@messaging.squareup.com" in the text box to the right of "From", and press ENTER.
Under "Add an action", click the dropdown and choose "Forward to".
Get ready to paste your unique Ship.com Forward Address into the designated text box on the right side of the screen, labeled "Forward to." Before you embark on this task, remember this vital piece of information: Your Ship.com Forwarding Address is special and unique to your account. So, don't be fooled by the screenshot shown below—it won't be the same as yours.
Click "Save" at the top of the screen.
Congratulations! You've completed a crucial step and your orders will now appear in the Ship.com orders dashboard. However, there's a small note to keep in mind for those with multiple Square accounts. If you decide to forward emails from Square using different accounts (perhaps you have two separate businesses with their own Square accounts), make sure your invoice numbers are unique across all your accounts.