Updating Square Settings for Smooth Order Importing
If your Square orders are importing without a shipping address, you may need to update your Square settings.
In Square, navigate to Account & Settings > Email Notifications. Scroll to Transactional Emails and check:
- Per Payment
- Per Refund
- Per Deposit
- Online Store Order
Save your changes.
In Square, navigate to Invoices > Notifications and check:
- Invoice Sent
- Invoice Update
- Invoice Paid
Save your changes.
That's it! To confirm if the changes were successful:
- Creating a new invoice in Square (sent to yourself)
- Pay the invoice and enter your shipping address
- Check your orders page to see if Ship.com processed the shipping address with your new order
- Cancel the order in Ship.com
- Refund the invoice in Square
Still have a question?
If you have any more questions, feel free to contact our friendly Customer Service via chat or email us at help@ship.com!