NOTE: Copying/CCing yourself on invoices, or using your email address as the customer's email address, will not work for Ship.com to automatically import your orders.
You will need to get your forwarding address from your Ship.com account to complete setup.
Visit the Outlook "Rules" settings page by clicking the button below. If prompted, log into your Outlook account.
Visit Outlook "Rules" Settings Page
Your screen should look something like this:
Click the "+ Add new rule" link.
Give your rule a name (Ex: "Ship.com Etsy Invoice Forwarding").
Under "Add a condition", click the dropdown and choose From.
Enter "transaction@etsy.com" in the text box to the right of "From", and press ENTER.
Under "Add an action", click the dropdown and choose "Forward to".
Get ready to paste your unique Ship.com Forward Address into the designated text box on the right side of the screen, labeled "Forward to." Before you embark on this task, remember this vital piece of information: Your Ship.com Forwarding Address is special and unique to your account. So, don't be fooled by the screenshot shown below—it won't be the same as yours.
Click "Save" at the top of the screen.
Congratulations!
You've completed a crucial step and your orders will now appear in the Ship.com orders dashboard.