--- title: Square email forwarding with Outlook Desktop App description: Let's get started by setting you up with the proper Square notifications, and then we'll walk you through how to set up email forwarding to your Ship.com orders dashboards for your Square orders. Once --- [Skip to content](https://help.ship.com/knowledge/square-email#main-content) [Contact us](https://help.ship.com/knowledge/kb-tickets/new?hsLang=en) [![Ship.com logo](https://help.ship.com/hubfs/Logo%20with%20tagline_white%20(1).svg)](https://help.ship.com/knowledge?hsLang=en) - [Go to Ship.com](https://www.ship.com/) - [Help Center](https://help.ship.com/knowledge) Open main navigation Close main navigation - [Go to Ship.com](https://www.ship.com/) - [Help Center](https://help.ship.com/knowledge) - [Contact us](https://help.ship.com/knowledge/kb-tickets/new) - [Contact us](https://help.ship.com/knowledge/kb-tickets/new) [Contact us](https://help.ship.com/knowledge/kb-tickets/new?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.ship.com/knowledge?hsLang=en) 2. [Tutorials](https://help.ship.com/knowledge/tutorials?hsLang=en) 3. [Connect Your Store](https://help.ship.com/knowledge/tutorials?hsLang=en#connect-your-store) # Square email forwarding with Outlook Desktop App Let's get started by setting you up with the proper Square notifications, and then we'll walk you through how to set up email forwarding to your Ship.com orders dashboards for your Square orders. Once complete, all \*new\* Square invoices will automatically show up in your orders dashboard.    First, you will need to make sure you have turned on Square email notifications for invoices. You can do this by logging into Square, going to Invoices and then Notifications under Settings on the left. Please verify the following three boxes are checked:   ![Why are my Square shipping adresses missing? 2](https://help.ship.com/hs-fs/hubfs/Why%20are%20my%20Square%20shipping%20adresses%20missing%3F%202.png?width=688&height=438&name=Why%20are%20my%20Square%20shipping%20adresses%20missing%3F%202.png) NOTE: Using your email address as the customer's email address or copying/CCing yourself on invoices will not allow Ship.com to automatically import your orders. To proceed, you will need to retrieve your forwarding address for your Ship.com account if you don't have it readily available.   You will need to get your forwarding address from your Ship.com account to complete the setup. - [Locate my Ship.com Forwarding Address](https://help.ship.com/knowledge/how-do-i-locate-my-ship.com-forwarding-address?hsLang=en)   Open your Outlook Desktop. Find the drop-down arrow to the far right, then click ![](https://help.ship.com/hs-fs/hubfs/Hubspot%201-PNG-1.png?width=497&height=168&name=Hubspot%201-PNG-1.png) Then click 'Classic Ribbon' from the dropdown ![](https://help.ship.com/hs-fs/hubfs/Hubspot%202-png.png?width=502&height=282&name=Hubspot%202-png.png)   Then click 'Rules' and then 'Create Rule...' ![](https://help.ship.com/hs-fs/hubfs/Hubspot%203-png-1.png?width=475&height=100&name=Hubspot%203-png-1.png)![](https://help.ship.com/hs-fs/hubfs/Hubspot%204-png.png?width=475&height=145&name=Hubspot%204-png.png)   Click the "+ Add new rule" link. ![Square Email Forwarding with Outlook Web App 2](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%202.png?width=520&height=358&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%202.png)   **Give your rule a name** (Ex: "Ship.com Square Invoice Forwarding").  Under "**Add a condition**", click the dropdown and choose **From**. ![Square Email Forwarding with Outlook Web App 4](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%204.png?width=520&height=373&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%204.png)   Enter "invoicing@messaging.squareup.com" in the text box to the right of "From", and press ENTER. ![Square Email Forwarding with Outlook Web App 5](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%205.png?width=520&height=373&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%205.png)   Under "**Add an action"**, click the dropdown and choose "Forward to". ![Square Email Forwarding with Outlook Web App 6](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%206.png?width=520&height=371&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%206.png)   Get ready to paste your unique Ship.com Forward Address into the designated text box on the right side of the screen, labeled "Forward to." Before you embark on this task, remember this vital piece of information: Your Ship.com Forwarding Address is special and unique to your account. So, don't be fooled by the screenshot shown below—it won't be the same as yours. ![Square Email Forwarding with Outlook Web App 7](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%207.png?width=520&height=372&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%207.png)   Click "Save" at the top of the screen. ![Square Email Forwarding with Outlook Web App 8](https://help.ship.com/hs-fs/hubfs/Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%208.png?width=520&height=373&name=Square%20Email%20Forwarding%20with%20Outlook%20Web%20App%208.png)   Congratulations! You've completed a crucial step and your orders will now appear in the Ship.com orders dashboard. However, there's a small note to keep in mind for those with multiple Square accounts. If you decide to forward emails from Square using different accounts (perhaps you have two separate businesses with their own Square accounts), make sure your invoice numbers are unique across all your accounts. - [Getting Started Guide](https://help.ship.com/knowledge/getting-started-guide?hsLang=en#main-content) - [Rewards - Customer Loyalty](https://help.ship.com/knowledge/getting-started-guide?hsLang=en#rewards-customer-loyalty) - [Connect - Customer Communications](https://help.ship.com/knowledge/getting-started-guide?hsLang=en#connect-customer-communications) - [Tracking, Invoicing, and More](https://help.ship.com/knowledge/getting-started-guide?hsLang=en#tracking-invoicing-and-more) - [Tutorials](https://help.ship.com/knowledge/tutorials?hsLang=en#main-content) - [Connect Your Store](https://help.ship.com/knowledge/tutorials?hsLang=en#connect-your-store) - [Use Your Account](https://help.ship.com/knowledge/tutorials?hsLang=en#use-your-account) - [Pink Zebra Video Tutorials](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#main-content) - [How to Ship Your First Pink Zebra Order](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#how-to-ship-your-first-pink-zebra-order) - [Connect Your Payment Platform](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#connect-your-payment-platform) - [Batch Shipping Made Simple](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#batch-shipping-made-simple) - [Schedule Free USPS Pickup Using Ship.com](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#schedule-free-usps-pickup-using-ship-com) - [How to Add Insurance](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#how-to-add-insurance) - [How to Cancel a Label, Process Refunds](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#how-to-cancel-a-label-process-refunds) - [Email Marketing To Grow Your Pink Zebra Business](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#email-marketing-to-grow-your-pink-zebra-business) - [Build Customer Loyalty With Rewards Program](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#build-customer-loyalty-with-rewards-program) - [Buy Shipping Supplies Efficiently](https://help.ship.com/knowledge/pink-zebra-video-tutorials?hsLang=en#buy-shipping-supplies-efficiently) - [F.A.Q](https://help.ship.com/knowledge/f-a-q?hsLang=en#main-content) - [Shipping and Tracking](https://help.ship.com/knowledge/f-a-q?hsLang=en#shipping-and-tracking) - [Subscription and Billing](https://help.ship.com/knowledge/f-a-q?hsLang=en#subscription-and-billing) - [Customers and Orders](https://help.ship.com/knowledge/f-a-q?hsLang=en#customers-and-orders) [![Logo with tagline.jpg](https://help.ship.com/hubfs/Logo%20with%20tagline.jpg.svg "Logo with tagline.jpg")](https://ship.com) Ship.com Help Center Copyright © 2026, Ship.com